We commenced our business serving mainly the retail sector in air-conditioning systems installation and servicing. We have since grown our business
operations into the commercial sector. In our effort to expedite our growth and strengthen our presence in the commercial sector.
With the integrated operations, we are able to tap on the combined network, strengths and resources from our various business segments. We share the same pool of customers who are mainly property consultants, M&E consultants and contractors, and the electrical contractors, as well as potential referrals from property developers, contractors, project managers and building owners. Our customers only need to deal with us, as one party, for a wide range of their needs. Management and logistics issues related to having to engage multiple suppliers and services providers are therefore substantially reduced.
In addition, with the combined expertise, resources and track record, we are able to pitch for bigger projects at more competitive bids, and to provide a better range of products and services from design and planning, air-conditioning systems installation, electrical wirings, mechanical and electrical switchgears and switchboxes, to after sales services.
Retail Installation
We provide air-conditioning systems installation services to the residential households in public and private housing, which includes the HDB housing,
private condominiums, apartments, landed properties, and small retail outlets and restaurants and offices.
Our customers include residential owners, landlords, tenants, M&E contractors, interior designers and retail shop owners. These customers may have approached
us as walk-in customers at our display showroom, through sales calls to our sales hot-line or through referrals from our business associates or repeated
customers.
Retail Servicing
We provide air-conditioning system maintenance, repair and replacement services to residential households in public and private housing, landed properties,
and small retail outlets and restaurants.
We serve our Retail Servicing customers pursuant to existing contracts or on an ad-hoc basis. Contract servicing entails the provision of packaged
maintenance services for a certain number of times conducted on a regular basis within a period of time, typically for a year. Depending on the usage
frequency and pattern, and customers' preference, we have contract servicing packages catered for three to six times a year based on equal periodic schedule
or as and when customers call during the contracted 12-month period.
Ad-hoc servicing refers to the provision of our maintenance, repair or replacement
services for single isolated transaction without fixed contract as and when the customers call. We advise our customers on the type of servicing arrangement
that is suitable for them, based on information such as the usage frequency and pattern and budget.
Commercial Installation
We provide air-conditioning systems installation services for commercial projects, such as factories, offices, condominiums, schools and hospitals.
Our commercial projects may relate to the installation of air-conditioning systems in public property developments such as schools and hospitals, as well as
private property developments which include factories, offices, and condominium and other residential properties. Our commercial projects may be invited via
public tenders or by private invitations.
For some projects, we provide only installation services, whereas for others, we provide turnkey services, including the procurement of air-conditioning
systems.
Commercial Servicing
Our Commercial Servicing provides maintenance, repair and replacement services for commercial buildings, factories, offices, condominiums, schools and
hospitals.
Our Commercial Servicing contracts can be broadly classified into comprehensive, pure labour or semi-comprehensive contracts. Comprehensive contract requires
us to include the cost of components and parts into our quotation such that any cost incurred for any replacements will be borne by us. Pure labour contract
requires us to provide pure labour services in the servicing process and any replacement of components and parts will be borne by the customers. Semi-
comprehensive contract covers components and parts that will typically be replaced in the servicing process and these components and parts will be specified
in the contract. Replacement of other components or parts not included will therefore be borne by the customers.
Some contracts would also require our
service personnel to be stationed at the premises on a temporary basis.
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Alcon Engineering Pte Ltd
Blk 3004 Ubi Ave 3 #02-118
Singapore 408860
Tel: +65 6741 5568/ 6742 5545
Fax: +65 6741 5516
Email: enquiry@alconengineering.com
Opening Hours:
Monday to Friday - 9am to 6pm
Saturday - 9am to 1pm
RCB No: 200206910G
Place of Registration
SINGAPORE
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